Maimee's Corner

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Terms & Conditions

1. Introduction

1.1 Maimee's Corner is an online e-shop operated by Melbourne Drugs Pte. Ltd., 200821884C, 970 Toa Payoh North, #04-14/15, Singapore 318992. You may have arrived at this site either via the advertised URL address www.maimeescorner.com, or via a hyperlink from one of the following websites: www.melbournedrugs.com, www.ogxbeauty.sg, www.manentail.sg, www.albabotanica.sg, www.giovannicosmetics.sg, www.jason-personalcare.sg, and www.petalfresh.sg, or via links in the Facebook Fanpages of Maimee's Corner, Melbourne Drugs Pte Ltd, Organix Singapore, Mane 'n Tail Singapore, Alba Botanica Singapore, Giovanni Singapore, Jason Singapore, and Petal Fresh Singapore.

Credit or Debit Card Payments that you make through the site will be processed by our Payment Service Provider, PayPal.

1.2 These Terms and Conditions govern the sales and supply by us of any Product ordered by you on Maimee's Corner. By agreeing to order a Product, you agree to be legally bound by these Terms and Conditions.

1.3 In these Terms and Conditions:

  • "Account" means the account that you will need to register for on the Site if you would like to submit an Order on the Site;
  • "Acknowledgement" means our acknowledgement of your Order by email;
  • "Breach of Duty" has the meaning given to it in clause 10.11(b) of these Terms and Conditions;
  • "Business Day" means a day which is neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in Singapore;
  • "Confirmation of Order" means our email to you, in which we accept your Order in accordance with clause 4.9 below;
  • "Contract" means your Order of a Product or Products in accordance with these Terms and Conditions which we accept in accordance with clause 4.9 below;
  • "Customer" means individual who places an Order on the Site;
  • "Liability" has the meaning given to it in clause 10.11(a) of these Terms and Conditions;
  • "Order" means the order submitted by you to the Site to purchase a Product from us;
  • "you" means the Customer who places an Order;

 

2. Age Restriction

To place an order with Maimee's Corner you must be over 18 years of age and possess a valid credit or debit card.

 

3. In Force

When you submit an Order to Maimee's Corner, and/ or accept delivery of the Products, this constitutes your acceptance of these Terms and Conditions.

 

4. Contract

4.1 When making an Order, you must register for an Account on the Site as detailed in clause 10.

4.2 Once you select a Product that you wish to Order, you will then be shown or told (on the Site) the charges you must pay including GST, if applicable, and any applicable delivery charges. Unless otherwise stipulated on the Site, all charges are in Singapore Dollars. 

4.3 You shall pay for the Product in full at the time of ordering by supplying us with your credit or debit card details from a credit or debit card company acceptable to Paypal, which we require in order to process your Order. 

4.4 You must be fully entitled to use that card or account. The card or account must have sufficient funds to cover the proposed payment to us.

4.5 You undertake that all details you provide to us for the purpose of purchasing the Product from us will be correct, that the credit or debit card is your own and that there are sufficient funds or credit facilities to cover the cost of the Product. We reserve the right to obtain validation of your payment details before providing you with the Product.

4.7 Your Order remains valid as an offer until we issue our Confirmation of Order or, if earlier, when we receive your notice cancelling your Order.

4.8 We shall not be obliged to supply the Product to you until we have accepted your Order. Unless expressly stating that we accept your order, an email, letter, fax or other Acknowledgement of your Order by us is purely for information purposes and does not constitute the Confirmation of Order. In that Acknowledgement, we may give you an Order reference number and details of the Product you have ordered. We may in our discretion refuse to accept an Order from you for any reason, including unavailability of supplies or we may offer you an alternative Product (in which case we may require you to re-submit your Order first).

4.9 A Contract shall be formed and we shall be legally bound to supply the Product to you when we accept your Order. Acceptance shall take place when we expressly accept your Order by sending the invoice to you by email. Our Confirmation of Order shall be deemed to come into effect when we issue you via email a tracking number for the shipment.  Until the time when we despatch the order with the issuance of a tracking number, we or you reserve the right to cancel your Order. If we or you have cancelled your Order before we have despatchedthe order, then we will promptly refund any payment already made by you or your credit or debit card company to us for the order of the Product.

4.10 If you wish to ammend your Order after you have submitted it to the Site, please contact admin@maimeescorner.com or call us as +65 6358 4828 immediately. However, we cannot guarantee that we will be able to amend your Order in accordance with your instructions.

 

5. Shipping

5.1 We aim to deliver the Product to you at the place, date and time of delivery requested by you in your Order, within 2 - 5 working days from the date of any Order.

5.2 If we are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

5.3 On delivery of the Product, you may be required to sign for delivery. You agree to inspect the Product for any obvious faults, defects or damage before you sign for delivery. You need to keep receipt of the delivered Product in case of future discussions with us about it.

5.4 Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order with refund of any payment made, or delivery to an alternative delivery address.

5.5 We deliver in standard carton packaging of our own choosing. No special packaging requests will be allowed.

5.6 All risk in the Product shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations under a Contract, risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, we will not be liable for loss or destruction of the Product.

5.7 You shall ensure that you are ready for safe receipt of the Product without undue delay. If you are not available to take delivery or collection, we will, if this is a residential address, pass the Product to any person who answers the door at your specified shipping address to take delivery of the Product, and their signature for receipt of the Product will be deemed fulfillment of our obligations of the delivery. We are not liable to verify the identity of such person who takes the delivery of the Product. If your specified shipping address is a commercial address (e.g. your office), we will make the attempt to request the reception staff inform you such that you can receive the Product personally at the reception counter. However, if you are not available at the time of delivery, we will leave the Product at the reception counter and the signature of the reception staff or colleage who has taken delivery of the Product on your behalf shall be deemed fulfillment of our obligations of the delivery. We are not liable to verify the identity of such person who takes the delivery of the Product. 

5.8 If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within one week of our first attempt to deliver the Product to you) accept delivery from our appointed carrier, then we may (without affecting any other right or remedy available to us) do either or both of the following:

a) charge you a reasonable administration fee and other costs reasonably incurred by us; or 

b) no longer make the Product available for delivery and notify you that we are immediately cancelling the applicable Contract, in which case we will refund to your credit or debit card company as applicable any money already paid to us under the applicable Contract, less our reasonable administration charges (including for attempting to deliver and then returning the Product.

 

6. Cancellation

6.1 We may cancel a Contract if the Product is not available for any reason. We will notify you if this is the case and return any payment that you have made.

6.2 If you wish to cancel your order before it has been despatched, please contact our office at +65 6358 4828. No cancellation fees apply. However, once an order has been dispatched it may not be cancelled, and no refund will be made.

 

7. Product Warranty

7.1 We warrant that: 

a) the Product will be delivered undamaged in the quantities ordered; and 

b) the Product will conform with the manufacturer's latest published instructions as set out on the Site or in our Product material at the time of your Order.

7.2 If you claim that the Product is faulty or not to its specifications (e.g. wrong product supplied) upon receipt, you agree to keep the Product in its current condition available for us to inspect within 7 working days, and if so shown to be the case, we will replace or provide a refund to the customer, whichever is appropriate or prefered by the customer.

7.3 If you would like us to replace or provide a refund for the Product where it did conform to the applicable Contract, and we find that the Product has: 

a) been misused, abused or subjected to neglect, improper or inadequate care, carelessness, damage or abnormal conditions; or 

b) been involved in any accident or damage caused by an incorrect attempt at modification or repair; or 

c) been dealt with or used contrary to our or the manufacturer's instructions for the Product; or 

d) deteriorated through normal wear and tear, 

after delivery by us, we may at our discretion decide not to replace or refund you for the Product and/or we may require you to pay all reasonable carriage costs at our current standard fees and costs and charge this to your credit or debit card, or the payment details that you provided to us when you made your Order, and, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result. 

[Updated: 1st Mar 2015]